VRAIA CORP, S.L. is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also refer to our Cookie Policy, which explains the use of cookies and other web tracking devices through our website.

– Who is responsible for processing your personal data? VRAIA CORP, S.L., with Tax ID B-54445978 and registered office at C/ Sillería, 13 – CP: 03680 – Aspe – Alicante, with phone number 966-11.38.88 and email: info@vraiacorp.com, is responsible for processing your personal data. Therefore, we guarantee its security and confidential treatment, in accordance with the provisions of the EUROPEAN GENERAL DATA PROTECTION REGULATION (EU) 679/2016, as well as any other applicable regulations.

– For what purposes do we use your personal data? At VRAIA CORP, S.L., we use your data as permitted by the GDPR, as well as by current regulations. In any case, processing will be done for specific, explicit, and legitimate purposes, and under no circumstances will it be processed in a way incompatible with those purposes. Specifically, the following processing activities will be carried out:

• To set up and manage your account, provide customer technical support, and training, verify your identity, and send important account, subscription, and service information.
• Manage and administer your business relationship with VRAIA CORP, S.L., to provide the requested services, as well as their maintenance, customer service management, and generally, compliance with contract obligations, including processing payments, accounting, auditing, billing, and collection, support services.
• Compliance with our legal obligations.
• To offer and suggest personalized content such as news, research, reports, and business information. We analyze how you use our Services to suggest features or Services we believe may interest you and to make our services easier to use.
• To communicate with you regarding surveys and polls you wish to participate in and to conduct them to analyze the data collected for market research purposes.
• To enforce our terms and conditions.
• To provide you with marketing under the conditions permitted by law.
• To protect our rights, privacy, security, networks, systems, and property or those of others.
• Analyze and improve our services and communications with you.
• Monitor and assess compliance with our policies and standards.

– What is the legal basis for processing your data? The legal basis for the processing of personal data we carry out is in compliance with Article 6 of the GDPR. Specifically, the legal bases for the processing are as follows:

• GDPR: 6.1.b) Processing necessary for the performance of a contract to which the data subject is a party or to take pre-contractual measures at the data subject’s request.
• GDPR: 6.1.c) Processing necessary for compliance with a legal obligation to which the controller is subject.
• GDPR 6.1.f) Processing necessary for the legitimate interests of VRAIA CORP, S.L. or third parties, with the indication of such legitimate interests.

In cases where the legal basis for the primary purpose of using data does not fall under any of the above legal bases, the consent of the data subject will be requested for the processing.

– How long do we keep your data? The personal data provided will be retained for the time necessary to fulfill the purpose for which it was collected and to determine any liabilities that may arise from the purpose, in addition to the periods established in archive and documentation regulations.

– With whom do we share your data? To fulfill the purposes outlined in this Privacy Policy, it may be necessary for us to provide access to your personal data to third parties who support the services we offer, namely:

• Financial entities
• Fraud detection and prevention entities
• Advisory services
• Technology service providers
• Logistics, transport, and delivery service providers and partners
• Customer service-related service providers
• Marketing and Advertising service providers and partners
• Public administration
• Third parties who assist us in providing the Services or act on our behalf

– What are your rights? In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Right of access: Any person has the right to obtain confirmation of whether VRAIA CORP, S.L. is processing personal data concerning them.
• Right to rectification: You have the right to access the personal data we hold about you and request its correction if it is inaccurate.
• Right to erasure: When the data collected is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: You can request the restriction of the processing of your data and request that it be retained for the exercise or defense of claims.
• Right to data portability: You have the right to obtain the personal data concerning you in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to withdraw consent: The right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the legality of the use of your personal information before you withdrew your consent.

– How can you exercise your rights? VRAIA CORP, S.L. is committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. You can exercise them at no cost by writing us an email at info@vraiacorp.com, simply indicating the reason for your request and the right you wish to exercise, informing you that it is essential, according to the Law, to provide a copy of your ID or NIE. Please be informed that you may also exercise your rights by filing a complaint with the competent supervisory authority if you have not obtained satisfaction in exercising your rights.

– DPO-Data Protection Officer Not designated.