Cerrar

Intelligent Automation for a new generation of processes  

At VRAIA, we develop intelligent automation solutions using RPA and AI Agents to optimize workflows, increase efficiency, and reduce repetitive tasks. As official UiPath Partners, we design secure, scalable implementations tailored to each organization, with deployments available in both the cloud and on-premises infrastructure.

Chatbots multicanal. 

 WhatsApp  · Web · Redes Sociales

Our AI-powered chatbots enable your company to maintain smooth, personalised communication that’s available 24/7, on the channels where your customers already are. From answering frequent questions to fully managing claims, our virtual assistants transform the customer experience while reducing your team’s operational workload.

  • Automated customer service: answers to questions, FAQs and first-line technical support without human intervention.
  • Claims management: intake, classification, tracking and resolution of incidents with full traceability.
  • Offers and promotions engine: intelligent recommendations for products and services based on the customer’s profile and behaviour.
  • Native integration with your CRM, ERP and internal systems to provide contextualised answers in real time.
  • Intelligent escalation to human agents when needed, with the full conversation context.

Billing & invoicing Agents 

Sales cycle automation

Our billing agents automate the complete process of invoice creation, sending and follow-up, eliminating manual errors and speeding up the payment collection cycle. They integrate directly with your sales and accounting systems to ensure consistency and traceability in every operation.

  • Automatic invoice generation from confirmed orders, contracts or service milestones.
  • Tax validation and regulatory compliance: automatic verification of tax data, legal formats and regulatory requirements.
  • Automated sending to customers through configured channels (email, e-invoicing platforms, customer portals).
  • Payment tracking and bank reconciliation with proactive alerts for due dates and overdue accounts.
  • Real-time billing reports and analytics for the finance team.

Agentes de gestión de pedidos. 

Procurement process optimisation

VRAIA’s order management agents automate the entire procurement flow, from internal request to material receipt. They reduce cycle times, minimise purchase order errors, and allow your procurement team to focus on strategic negotiation and supplier management.

  • Automatic creation of purchase orders based on stock levels, demand forecasts or approved internal requests.
  • Automatic validation and cross-checking against supplier catalogues, framework agreements and negotiated terms.
  • Real-time tracking of each order’s status: confirmation, dispatch, delivery and receipt.
  • Automated incident management: discrepancies, returns and supplier claims.
  • Full integration with your ERP and warehouse management systems (WMS).

Agentes de gestión de logística. 

End-to-end supply chain control 

Our intelligent logistics agents optimise the coordination of warehousing, transport and distribution. They provide real-time visibility across the entire supply chain, enabling informed decisions and anticipating incidents before they impact service.

  • Transport route optimisation and load allocation to reduce costs and delivery times.
  • Real-time shipment monitoring and proactive alerts for deviations or incidents.
  • Logistics document management: delivery notes, CMR, certificates of origin and customs documentation.
  • Dashboards with real-time updated logistics KPIs.

Production planning Agents

Efficiency on the shop floor, intelligence in planning

VRAIA’s planning agents transform production scheduling by dynamically balancing demand, capacity and available resources. They integrate sales, inventory and production capacity data to generate optimised plans that maximise your plant’s performance.

  • Automatic production planning based on demand forecasts, confirmed orders and inventory levels.
  • Intelligent sequencing of production orders to minimise changeover times and maximise resource utilisation.
  • Dynamic re-planning for disruptions: stockouts, machine breakdowns or changes in order priority.
  • Integration with MES and SCADA systems to feed planning with real shop-floor data.
  • Generation of capacity, plan adherence and production efficiency (OEE) reports.

Ready to transform your business?

Safety

Full regulatory compliance.
Cloud and on-premise

UiPath Partner

Official partners of the
leading RPA platform

24/7

Continuous automation.
No interruptions

Contact our team and discover how intelligent automation can boost your business.
FAQS

about Intelligent Automation of processes

Our solutions integrate natively and seamlessly with your existing ERP, CRM, WMS, MES, and databases (such as SAP, Salesforce, Microsoft Dynamics, Oracle, etc.) via APIs or RPA workflows, without requiring changes to your core system architecture.

Yes. As official UiPath Partners,we design flexible deployment models. We offer both Cloud and On-Premise options to comply with your organization’s specific security and regulatory policies.

While RPA handles repetitive, rule-based tasks (like copying and pasting structured data), AI agents can understand natural language, process unstructured data (like PDF invoices, emails, or legal documents), and make real-time decisions within predefined boundaries.

Our solutions feature intelligent human-in-the-loop escalation.If a request exceeds the agent's confidence threshold or requires human judgment, it is automatically routed to the right team alongside the full conversation context.

Security is built into every deployment. All workflows comply with the GDPR and global cybersecurity standards. Your sensitive company data is isolated within your corporate environment and is never used to train public LLM models.

Timelines depend on process complexity, but standard implementations or Proof of Concept (PoC) pilots are typically up and running within 3 to 6 weeks, allowing you to measure ROI rapidly.

We provide real-time analytics dashboards where you can track key performance indicators (KPIs), such as processed volume, cycle time reduction, resolution rates, and total labor hours saved.

EN